Return policy: We accept returns within 7 calendar days of receipt of the product(s).

Please ensure that the products are in their original condition and packaging. Item(s) showing signs of usage will not be eligible for returns or exchange. We reserve the right to inspect the product(s) before processing returns or exchange. For eligible orders, reverse pickup from the shipping address will be free of cost.

Please note, return would be accepted if the product delivered was damaged or not as described on the website. Misprints and color differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity. We no not offer returns on custom orders.

Refund will be issued as Store Credit only.

Exchange details: Free 1st exchange for size-related issue within 7 days of receipt of the product. Exchange can be done only with the same item and color in different size.

Every subsequent exchange will attract a shipping fee of Rs. 199 per instance. We no not offer exchange on custom orders.

Cancellation: You can cancel an order anytime within 12 hours of the order being placed.

For any further queries or information, please whatsapp / call us on +91 90041 72117 or contact@koyaindia.com.